Talk to me: Updating chat boxes and buttons

May 18, 2017

A long time ago in a library far, far away… The chat buttons and boxes peppered across the library website have become an integral part of the library’s reference services. Our chat service was created by a former UNC librarian, … Continued

Usability Testing on UNC Libraries’ Subject Guides

June 1, 2016

  The UNC Libraries provide access to an overwhelming number and variety of resources. These can be anything from hefty books to databases holding decades of newspaper archives. With all this variety, it’s no wonder that students find research to … Continued